VM
Vuyiseka M

1 reviews | Active since Oct 2020

21 Oct 2024, 13:28

True **** 🤞

I can't believe Hollard. They're so quick to reply, and they attend to your complaints here on Hello Peter, but after that, they do nothing. I have been holding for an hour now, waiting for a consultant to assist me. The first person I spoke to, Rossia, promised to transfer my call to the relevant department. Itumeleng answered my call and told me to hold for the right person. I have been holding ever since. I even connected my phone to the charger because it looks like I will be waiting all day for the right person. I hate to say this, but Hollard has the poorest service. The sad part is that they deduct my premium straight from my payslip. There hasn't been a month that I haven't paid and this is the service I receive? It's disgusting. What a shame!

0
Replies (1)
Hollard Life
Hollard Life's reply21 Oct 2024, 14:08
Official
Hello Vuyiseka M

Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.

Please do not hesitate to contact us, for any future concerns or compliments.

Kind regards,
Social Resolutions Team