TRAUMA

I'm not sure whether this is personal or what or is HOLLARD against me, I just need to know please. This is another query over and above the query that has been escalated to the Ombudsman. I just received an SMS from HOLLARD that my policy nr WILL be deducted on the 25th debited from a STANDARD BANK ACCOUNT WHICH I NEVER CONSENTED TO. I have not contacted HOLLARD to change my banking details, not have I changed back the D/O to the 25th as I have changed to the last day of the month in APRIL. *** is going on Hollard, are you guys personal with me. Who said you must debit standard bank. Who gave you those details. What happened to POPPIA. As usual, when I called the contact center I was transferred from one department to another. I am not related to HOLLARD, I am putting away my hard earned money so when me or my loved ones pass on we will be covered. Can someone just balance me quickly because this is really traumatic. I need answers please and I need copies of ALL MY POLICIES with hollards