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Nathaniel N

1 reviews | Active since Jun 2016

03 Jun 2016, 11:59

Totally disgusted

<p>I was insulted my a call center agent selling a funral cover on wednsday with a joburg number and told me that it I'm acting like a small boy and that it is evident that my ******** was not fully removed during my intitiation, what does this have to do with my refusal to take the hollard policy? is it law that we have to take life policies at hollard life against our will or face insultis? Im not taking this lightly at all and will persue rigotous civil action as i'm in possession of the recoding of the voice mail message for your staff !!!!!!!!!!!! </p>

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Replies (1)
Hollard Life
Hollard Life's reply06 Jun 2016, 07:12
Official

Hello Mr Ntloko

Thank you for bringing this to our attention.

I apologise for the manner in which this agent conducted herself as this is definitely not how Hollard conducts business.

Please refer to the e-mail i have sent you as i would like to resolve the complaint timeously.

Kind Regards

Lynne Lawrence

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