Tirelesss runarounds

I have been given the run around by the entire Wesbank and Hollard front line stuff since last month even today I haven't received any assistance. So quick to partner with Hollard and now Hollard doesn't have any process in place. I am just writing this review to show the incompetency of all the stuff at both Wesbank and Hollard. No one in the customer service knows what is happening with retrenchments, I suggest a full on training as people will be inquiring about this, inform the entire company of processes because now I am a frustrated customer because of your stuff having lack of knowledge.