LK
Lisa K
1 reviews | Active since May 2016
02 Aug 2023, 14:18
The worst funeral cover you can ever take
The worst funeral cover you can ever take. My father passed a week ago and we are struggling to get hold of Hollard. Calls are cutting and no one is getting back to our call back requests. The funeral is in a few days and we have no funds. Pathetic!
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Hollard Life's replyOfficial
02 Aug 2023, 15:23Hello Lisa,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either the policy number, id number of the policy owner or life insured so we can assist.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply02 Aug 2023, 15:23
Official
Hello Lisa,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either the policy number, id number of the policy owner or life insured so we can assist.
Kind Regards,
Escalated Complaints Team