SA
Susan A
1 reviews | Active since Mar 2009
10 Dec 2015, 09:47
Terrible Services
My partner had a cancer operation in January 2015. He has 2 hospital plans with Hollard. we did send all the necessary paper work through and made numerous calls to Hollard nobody seems to do anything.<br> <br> The policy number are NE***K and NHP***.<br> <br> I hope somebody can resolve this issue soon!
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Replies (1)
Hollard Life's replyOfficial
10 Dec 2015, 15:12Hello susann,
We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the delay and for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the delay and for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
Hollard Life's reply10 Dec 2015, 15:12
Official
Hello susann,
We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the delay and for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the delay and for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***