V8
VC 81
1 reviews | Active since Aug 2015
26 May 2025, 12:38
Terrible Service when claiming
Hollard is a DISGRACE! From early April we have been trying to get our payment for the Hospital Cash Benefit which we have been paying for years, still nothing! Help centre is useless, staying on hold for over 20 minutes is not acceptable. After many calls and empty promises, we were guaranteed that payment would be received by Wednesday 21 May, 2025, still waiting. If I could give a zero rating, you can bet that I would.
Helpful (0)
Replies (1)0
Replies (1)
Hollard Life's replyOfficial
26 May 2025, 14:52Hello VC 81
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
For us to investigate your matter and expedite your request, kindly provide us with the following details to get into your policy and provide prompt feedback.
Full name on policy:
ID number/ policy number:
Contact number:
Email address:
Policy type/ where the policy was taken out:
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
For us to investigate your matter and expedite your request, kindly provide us with the following details to get into your policy and provide prompt feedback.
Full name on policy:
ID number/ policy number:
Contact number:
Email address:
Policy type/ where the policy was taken out:
Kind Regards,
Social Resolutions Team
Hollard Life's reply26 May 2025, 14:52
Official
Hello VC 81
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
For us to investigate your matter and expedite your request, kindly provide us with the following details to get into your policy and provide prompt feedback.
Full name on policy:
ID number/ policy number:
Contact number:
Email address:
Policy type/ where the policy was taken out:
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
For us to investigate your matter and expedite your request, kindly provide us with the following details to get into your policy and provide prompt feedback.
Full name on policy:
ID number/ policy number:
Contact number:
Email address:
Policy type/ where the policy was taken out:
Kind Regards,
Social Resolutions Team