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Mbhekiseni M

1 reviews | Active since Jul 2021

12 Jul 2021, 11:09

Terrible service

Terrible service i received from hollard after sending a claim to pay for the funeral cover policy i had with them for 5 years, as they always promise to pay within 48 hours of receiving the claim, it has been six days they haven't paid my claim on top of that no one has called me i am the one calling and driving to their branches but no one is able to give me porper feedback about my claim

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Replies (1)
Hollard Life
Hollard Life's reply12 Jul 2021, 12:31
Official
Hello Mbhekiseni

We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time. 

Our claims team is busy looking into your claim and what went wrong. 

Kind regards, Natasha Vos