EL
Elonka L

1 reviews | Active since Jun 2015

14 Oct 2020, 11:01

Terrible Service

"32 E-mails and no response How many phone calls and Messages. Been a month already fighting for the claim to be paid out. I have mailed the following people Rachel Mostert *** *** *** complaits Department What more MUST i Do. ( Rachel mailed me last week to advise it were sent through to the claims department I have left her how messages when i phone her on the number provided, mailed her nothing Back.)" Its been a Month and absolutely nothing Back no Service!!

0
Replies (2)
Hollard Life
Hollard Life's reply14 Oct 2020, 15:56
Official
 Hello Elonka Liebenberg 

We are sorry that  your claims experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints 


EL
Elonka L's update14 Oct 2020, 16:01
Reviewer Update
It has been send to your customer RELATIONS Department Mrs. RACHEL MOSTERT.. AND NOTHING PHONE LEAVE MESSAGES E-MAILS ABSOLUTELY NOTHING.
HOLLARD IS A DISGRACE . QUICK TO SELL YOU SOMETHING BUT WHEN YOU CLAIM IT'S A BLANK NOTHING!! And i am not the only person with this problem look at your facebook page complaints and More Complaints.. Clearly no one cares at Hollard.