aT
amanda T
1 reviews | Active since Sept 2016
21 Jan 2022, 18:31
Terrible service
My mom pass away March 2021 the policy paid out all well but then the monthly provider did not pay out monthly. I called several times but no help I mailed them with bank statements showing g that I only received 7 payments. With the proof they still argue that they did pay Me. I wa t a manager to call me and sort it out. REF: Mrs Ebertsohn
Helpful (0)
Replies (1)0
Replies (1)
Hollard Life's replyOfficial
24 Jan 2022, 08:03Hello Amanda
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within three working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply24 Jan 2022, 08:03
Official
Hello Amanda
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within three working days.
Kind Regards,
Escalated Complaints Team