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Gabrielle O
1 reviews | Active since Oct 2017
08 Nov 2022, 16:15
Terrible service
I am disgusted with the service received with Hollard with regards to the clicks free funeral cover , i have been through multiple agents and no one can assist me when i do get through to someone as soon as they hear i am trying to claim a clicks policy the agent ends the call i have emailed my claim documents with no assistance .
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Hollard Life's replyOfficial
08 Nov 2022, 16:27Hello Gabrielle,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,Escalated Complaints Team
Hollard Life's reply08 Nov 2022, 16:27
Official
Hello Gabrielle,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,Escalated Complaints Team