MM
Maxie M
1 reviews | Active since Feb 2021
19 Feb 2021, 14:19
Terrible service
I have called countless times transferred between dpartments until all my airtime is exhausted and still didn't get an answer. I have sent mails heard that per their system my policy does not exist the same policy I've been paying for over a decade. I was promised a call back and haven't received any. This is unacceptable!!!
Helpful (0)
Replies (2)0
Replies (2)
Hollard Life's replyOfficial
19 Feb 2021, 14:56Good Day Ms Maartens
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Complaints
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Complaints
Hollard Life's reply19 Feb 2021, 14:56
Official
Good Day Ms Maartens
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Complaints
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Complaints
Hollard Life's replyOfficial
19 Feb 2021, 15:30Hello Maxie
Thank you for bringing this matter to our attention. We are sorry for the poor service you received.
The matter has been escalated to our Customer Resolutions Team for urgent action. Our agents will be in contact with you.
Kind Regards
Hollard complaints team
Thank you for bringing this matter to our attention. We are sorry for the poor service you received.
The matter has been escalated to our Customer Resolutions Team for urgent action. Our agents will be in contact with you.
Kind Regards
Hollard complaints team
Hollard Life's reply19 Feb 2021, 15:30
Official
Hello Maxie
Thank you for bringing this matter to our attention. We are sorry for the poor service you received.
The matter has been escalated to our Customer Resolutions Team for urgent action. Our agents will be in contact with you.
Kind Regards
Hollard complaints team
Thank you for bringing this matter to our attention. We are sorry for the poor service you received.
The matter has been escalated to our Customer Resolutions Team for urgent action. Our agents will be in contact with you.
Kind Regards
Hollard complaints team