LS
Lamees S

1 reviews | Active since Apr 2022

01 Apr 2022, 14:27

Terrible

Hi there Lameess, We're sorry to hear you're not having the best experience. May we please confirm your details: Full name on policy: ID number: Contact number: Email address: Policy type: Policy number: Ref number:

Once we've confirmed the above, we'll have our customer service team get in touch to assist further.

0
Replies (2)
Hollard Life
Hollard Life's reply01 Apr 2022, 15:20
Official
Hello Lamees We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. Thank you for taking my call. 

We will request for the policy to be cancelled and provide you with feedback within five working days. 

Kind Regards, Escalated Complaints Team 
Hollard Life
Hollard Life's reply05 Apr 2022, 14:10
Official
Hello Lamees

Thank you for your patience while we looked into your matter. We confirm that the policy has been cancelled. 

We are sorry to see you go. Contact us for any future concerns or compliments. 

Kind Regards
Escalated complaints Team