PK
Portia K
1 reviews | Active since Jul 2020
14 Jul 2020, 20:48
Terrible and ***********
Worst experience that my family has been through. My mom even fell sick at some point because of the continous run around and lies. We made a claim in January on a funeral policy and we're in July, the claim still hasn't been paid out. We've receiving calls about the claim being paid out "in the next 2 weeks" for about 5 months now. Such an *********** company. I don't understand how it can take so long to investigate for a funeral policy when funerals are supposed to happen the week after someone has passed on. I can't believe we have to grieve our family member and deal with such *********** service
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Replies (1)Hollard Life's replyOfficial
15 Jul 2020, 12:15 Hello Portia Khoza
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
Hollard Life's reply15 Jul 2020, 12:15
Official
Hello Portia Khoza
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
