GM
Gugu M
1 reviews | Active since Jul 2021
12 Jul 2021, 11:08
TERRIBLE
on the 23rd of June, I was ****** and my phone and other belongings. I went on to blacklist the phone and do an affidavit. at the edgars store, i was given a number to call for claims. been calling since that day no one answers the phone. tried submitting the claim online, nothing till this day. I am very dissatisfied with the level of service and incompetence after so many years of paying claim.
looking for alternative ways to escalate this matter.
Helpful (0)
Replies (3)0
Replies (3)
Hollard Life's replyOfficial
12 Jul 2021, 11:21Hello Gugu
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our administrator customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,Natasha Vos
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our administrator customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,Natasha Vos
Hollard Life's reply12 Jul 2021, 11:21
Official
Hello Gugu
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our administrator customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,Natasha Vos
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our administrator customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,Natasha Vos
Hollard Life's replyOfficial
15 Jul 2021, 09:09Hello Gugu
Thank you for being patient and giving us the opportunity to resolve your complaint. Our administrator have informed us that your matter has been resolved.
Contact us for any future concerns or compliments.
Kind regards, Natasha Vos
Thank you for being patient and giving us the opportunity to resolve your complaint. Our administrator have informed us that your matter has been resolved.
Contact us for any future concerns or compliments.
Kind regards, Natasha Vos
Hollard Life's reply15 Jul 2021, 09:09
Official
Hello Gugu
Thank you for being patient and giving us the opportunity to resolve your complaint. Our administrator have informed us that your matter has been resolved.
Contact us for any future concerns or compliments.
Kind regards, Natasha Vos
Thank you for being patient and giving us the opportunity to resolve your complaint. Our administrator have informed us that your matter has been resolved.
Contact us for any future concerns or compliments.
Kind regards, Natasha Vos
Hollard Life's replyOfficial
22 Jul 2021, 16:28Hello Gugu
Thank you for brining your matter to our attention. We are looking into your matter with our administrator and will provide feedback soon.
Kind Regards
Natasha Vos
Thank you for brining your matter to our attention. We are looking into your matter with our administrator and will provide feedback soon.
Kind Regards
Natasha Vos
Hollard Life's reply22 Jul 2021, 16:28
Official
Hello Gugu
Thank you for brining your matter to our attention. We are looking into your matter with our administrator and will provide feedback soon.
Kind Regards
Natasha Vos
Thank you for brining your matter to our attention. We are looking into your matter with our administrator and will provide feedback soon.
Kind Regards
Natasha Vos