LM
Louisa M
1 reviews | Active since Sept 2021
20 Sept 2021, 11:51
Swakste diens van Hollard vir n begrafnis polis.
My man is op 11 Junie 2021 oorlede... Ek het op 28 Junie 2021 my eis in gesit vir ons begrafnis polis by Hollard... Dis nou al drie maande later en die begrafnis polis is nog steeds nie aan my uitbetaal nie.. Dis moes binne 48 uur al uitbetaal geword het... Dis drie maande later en die eis is nou eers geregistreer en nogsteeds geen uitbetaling nie...
Helpful (0)
Replies (2)0
Replies (2)
Hollard Life's replyOfficial
20 Sept 2021, 13:51Hello Louisa
We are saddened to hear about the loss of your husband. Please accept our sincerest condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong.
Kind regards,
Natasha Vos
Hollard Life's reply20 Sept 2021, 13:51
Official
Hello Louisa
We are saddened to hear about the loss of your husband. Please accept our sincerest condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong.
Kind regards,
Natasha Vos
Hollard Life's replyOfficial
20 Oct 2021, 16:00Hello Louisa
We are sorry for the length of time it took to resolve your claim and confirm that your claim has been paid.
Confirmation has been sent to the email address on record.
Kind Regards
Natasha Vos
We are sorry for the length of time it took to resolve your claim and confirm that your claim has been paid.
Confirmation has been sent to the email address on record.
Kind Regards
Natasha Vos
Hollard Life's reply20 Oct 2021, 16:00
Official
Hello Louisa
We are sorry for the length of time it took to resolve your claim and confirm that your claim has been paid.
Confirmation has been sent to the email address on record.
Kind Regards
Natasha Vos
We are sorry for the length of time it took to resolve your claim and confirm that your claim has been paid.
Confirmation has been sent to the email address on record.
Kind Regards
Natasha Vos