Still debitting my account after cancellation

To Whom it may concern,<br> <br> My wife Jackie Janse van Vuuren cancelled her funeral policy with Hollard beginning of April 2015 and received the confirmation SMS from Hollard confirming this.<br> Then Hollard debited my wife's account of the amount of R255 1 May 2015 again after the policy has been cancelled.<br> She phoned Hollards and complaint about it and she received an email that she will have her money within 16 days and then yesterday she received a SMS telling her she won't get her money back.<br> According to me the policy was cancelled April and NO FURTHER deductions should have been made May 2015 from her bank account.<br> Hollards needs to refund my wife the R255 within this month still. If I do not get any positive feedback from Hollards today I will have no choice but to open a ******** case against Hollards for ********** transaction and theft of money from an individual's bank account after the policy has been cancelled already.<br>