Stay away from the Hollard Funeral Plan!!!

I am so sick and tired of Hollard always disappointing me when I need to do anything on my funeral policy. I have been a loyal customer since 2014 with no claims. I wanted to add my brother to my policy and was told i cant on my policy type.

I tried leaving you guys late last year because of your service and all the red tape on your policies but I learnt that I would have to undergo another waiting period if I join another service provider. I really wish it was easier for me to just cancel this policy.

Another thing that really gets to me is your staff is so unempathetic. instead of giving me other options or explaining why it cant be done, i am just told it cant be done. it's like dealing with a government institution when i call Hollard Life. I spoke to Katlego ****ana at about 9 AM on 18 Jan, after i voiced my concerns she just said "OK". No soft skills at all. But I mean, what else can i expect from Hollard Life, you guys will probably not even do anything about this complaint anyway