YA
Yullene A
1 reviews | Active since Feb 2017
05 Jul 2021, 12:13
So frustrating?
My Dad took out a life policy for himself in the event he depart this life that my Mom,brother,and sister can live a few months. Since my dad's passing I have had a lot of run around with Hollard. I called for assistance so many times in the last week even had a promise from a lady videka that she will get my Dad's broker who is from Fnb to call me back to assist with sending the documents needed to submit the claim. I still have not received any call back of assistance.
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Replies (4)0
Replies (4)
Hollard Life's replyOfficial
05 Jul 2021, 12:23Hello Yullene
Dealing with loss is never easy. We are sharing in your sadness with the loss of your dad.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either your dad's identity number or policy number so we can assist.
Kind regards, Natasha Vos
Dealing with loss is never easy. We are sharing in your sadness with the loss of your dad.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either your dad's identity number or policy number so we can assist.
Kind regards, Natasha Vos
Hollard Life's reply05 Jul 2021, 12:23
Official
Hello Yullene
Dealing with loss is never easy. We are sharing in your sadness with the loss of your dad.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either your dad's identity number or policy number so we can assist.
Kind regards, Natasha Vos
Dealing with loss is never easy. We are sharing in your sadness with the loss of your dad.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either your dad's identity number or policy number so we can assist.
Kind regards, Natasha Vos
YA
Yullene A's updateReviewer Update
05 Jul 2021, 13:51My Dad's I'd: ***
YA
Yullene A's update05 Jul 2021, 13:51
Reviewer Update
My Dad's I'd: ***
YA
Yullene A's updateReviewer Update
16 Jul 2021, 21:41I have send a email to the above address. I would like my dad’s broker to contact me.
YA
Yullene A's update16 Jul 2021, 21:41
Reviewer Update
I have send a email to the above address. I would like my dad’s broker to contact me.
Hollard Life's replyOfficial
29 Jul 2021, 09:03Hello Yullene
We are sorry for the delay in responding to your matter and the length of time it is taking to assist with the claim.
An email has been sent to the email address provided regarding outstanding documents for your claim.
Kind Regards
Natasha Vos
We are sorry for the delay in responding to your matter and the length of time it is taking to assist with the claim.
An email has been sent to the email address provided regarding outstanding documents for your claim.
Kind Regards
Natasha Vos
Hollard Life's reply29 Jul 2021, 09:03
Official
Hello Yullene
We are sorry for the delay in responding to your matter and the length of time it is taking to assist with the claim.
An email has been sent to the email address provided regarding outstanding documents for your claim.
Kind Regards
Natasha Vos
We are sorry for the delay in responding to your matter and the length of time it is taking to assist with the claim.
An email has been sent to the email address provided regarding outstanding documents for your claim.
Kind Regards
Natasha Vos