CS
Craig S
1 reviews | Active since Mar 2009
04 Oct 2021, 11:09
Shocking Sales Tactic at Checkout Queues
I was recently accosted by an over-enthusiastic sales assistant who insisted on flouting the COVID-19 regulations by being on top of me while I was in the queue at Game in Cresta. She asked me how many grandchildren I have and that made me feel very uncomfortable to be asked such a personal question even though I had explained that I did not need their services. I nearly left my shopping because of this. Hollard, I am not and now never will be a client of yours.
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Replies (1)Hollard Life's replyOfficial
04 Oct 2021, 12:14 Hello Craig
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our complaints team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our complaints team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints
Hollard Life's reply04 Oct 2021, 12:14
Official
Hello Craig
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our complaints team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our complaints team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints
