BM
Barrington M
1 reviews | Active since Aug 2022
10 Aug 2022, 10:02
Shadiest Insurance Company EVER.
This is the shadiest insurance company ever. They allowed a family member who has a family card on my Edgar's account to take out insurance on a phone through their agent. It's been two months and I've called 3 times to request the claim denial and still haven't recieved it. Their reason for denying the claim is that the individual is not my dependant, yet their agent allowed this individual to take the policy out. I've been paying since 2017. Imagine this nonsense. This treatment makes me want to close my Edgar's account. ****************.
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Replies (3)0
Replies (3)
Hollard Life's replyOfficial
10 Aug 2022, 12:02Hello Barrington
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this time.
Our customer resolutions team is busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards,
Escalated Complaints Team
Hollard Life's reply10 Aug 2022, 12:02
Official
Hello Barrington
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this time.
Our customer resolutions team is busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards,
Escalated Complaints Team
Hollard Life's replyOfficial
15 Aug 2022, 15:07Hello Barrington
Thank you for your patience while we look into your claim. We have sent an email to the email address on record.
Contact us for any future concerns.
Kind Regards
Escalated Complaints Team
Thank you for your patience while we look into your claim. We have sent an email to the email address on record.
Contact us for any future concerns.
Kind Regards
Escalated Complaints Team
Hollard Life's reply15 Aug 2022, 15:07
Official
Hello Barrington
Thank you for your patience while we look into your claim. We have sent an email to the email address on record.
Contact us for any future concerns.
Kind Regards
Escalated Complaints Team
Thank you for your patience while we look into your claim. We have sent an email to the email address on record.
Contact us for any future concerns.
Kind Regards
Escalated Complaints Team
Hollard Life's replyOfficial
15 Aug 2022, 15:11Hello Barrington
We have received a rejection from the email address provided and therefore are unable to email you the outcome of your claim.
Please provide us with a valid email address where we can send our response to you.
Kind Regards
Escalated Complaints Team
We have received a rejection from the email address provided and therefore are unable to email you the outcome of your claim.
Please provide us with a valid email address where we can send our response to you.
Kind Regards
Escalated Complaints Team
Hollard Life's reply15 Aug 2022, 15:11
Official
Hello Barrington
We have received a rejection from the email address provided and therefore are unable to email you the outcome of your claim.
Please provide us with a valid email address where we can send our response to you.
Kind Regards
Escalated Complaints Team
We have received a rejection from the email address provided and therefore are unable to email you the outcome of your claim.
Please provide us with a valid email address where we can send our response to you.
Kind Regards
Escalated Complaints Team