****med by Hollard

I have a huge problem with Hollard i have been asking your consultants to call me during my lunch time but none of them done that instead they call me during working hours when i am unable to be on the phone. I was surprised to receive a letter confirming changes i made in my policy without my consent, i told the agents that called me last year around November i do not want to add anything but they went to make changes even though i told two of them i wasn't interested in the products they were offering. I was ****med, an amount i never agreed to was deducted from Nov month. I need all my money from the inception of this policy I couldn't continue with you guys as i don't feel i will ever trust you again. I need Hollard to pay all my money from the day i took out this policy or else i will take this up with Ombudsman.