XM
Xolisa M
1 reviews | Active since Nov 2017
07 Jun 2021, 11:40
****: Hollard Funeral Cover Cashback
In April 2016, I took up Hollard Funeral Cover and was told that the policy I would get my cashback after 5 years of no claims.
It is now June 2021 and I still do not have my Cashback despite numerous phone calls where I was told this had been escalated to the Claims Dept - which of course doesn't seem to take phone calls.
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Replies (2)
Hollard Life's replyOfficial
07 Jun 2021, 12:06Hello Xolisa
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within two working days.
Kind Regards,
Natasha Vos
Hollard Life's reply07 Jun 2021, 12:06
Official
Hello Xolisa
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within two working days.
Kind Regards,
Natasha Vos
Hollard Life's replyOfficial
07 Jun 2021, 14:16Hello Xolisa
You are welcome.
Kind Regards
Natasha
You are welcome.
Kind Regards
Natasha
Hollard Life's reply07 Jun 2021, 14:16
Official
Hello Xolisa
You are welcome.
Kind Regards
Natasha
You are welcome.
Kind Regards
Natasha