1 reviews | Active since Feb 2020
***** SALES AT HOLLARD
So I was at Pick n Pay Chris Hani Mall in Vosloorus, on the 25th April 2023 when I young man by the name Mongezi approached me about a GROCERY BENEFIT of R1500 that would be paid into my smart shopper card as a once off should I qualify. He asked for my personal details and should I qualify, I would need to activate the benefit with R100. I told him he can check but I do not want to activate it.
TO MY SURPRISE, I FAULSY MADE TO TAKE OUT A SMART FUNERAL PLAN WITH HOLLARD WITHOUT MY KNOWLEDGE. I ONLY REALISED AFTER I RECEIVED SMSs WHICH CAME IN MUCH LATER.
IS THIS HOW HOLLARD, SUCH A HUGE BRAND CONDUCTS THEIR BUSINESS?!! SENDING OUT THEIR AGENTS TO MANUPILATE PEOPLE INTO JOINING AND PAYING FOR FUNERAL PLANS THEY DUDNT KNOW OF?!!!
I DEMAND THAT THIS THING BE CANCELLED IMMEDIATELY AND THAT, THERE BE NO DEBIT ORDER RUNNING FROM MY ACCOUNT ON THE LAST DAY OF THE MONTH!!!
THIS IS REALLY DISGUSTING!!!!
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
