VS
Vaughn S

1 reviews | Active since May 2011

04 Aug 2015, 08:50

Rude staff

I received a call asking if I wanted Funeral Cover. I said that I am not interested. The lady then asked my if I do not want to know about the benefits. I said yes, tell me then. Then she put the phone down. Do not ever call me with your marketing ******* again. If you can' handle a simple phone call I am not interested in receiving your marketing calls again. While it was branded AltRisk, I had no such issues.

0
Replies (1)
Hollard Life
Hollard Life's reply04 Aug 2015, 09:23
Official
Hello vbs,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies.

Please note that we have escalated your complaint to the customer care team for urgent attention and feedback will be provided to you as soon as possible.

Kind Regards
Lynne Lawrence
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