Rude and pathetic services, i hate this company

For years i have been struggling with this hollard company for years now, every time when i call i get a different response, everyone is blaming the last person who worked on the file whats interesting is you will never talk to team leaders or managers, its nonsense why do they exist if they not there for clients?? every-time i get ref for the call when i call back, im told the is nothing under this ref, i was assisted by PERCY mAMPE hollard shepherd ndlovu today by ngwepe reginald who told me as a client i have a problem of listening, and his superior im telling him Thulani kHANYI, whom i explained to my problem and requested that i have it in writing that the policy that i have and the one that mom has will not affect any of us, both policies will be paid to the beneficiaries, i have been with this

ppl close 30 min, im telling him i need to respect my work can he send a letter with letter head, the guy is so rude, telling me as a client *since i dont have time i better read what he will send* who speaks to clients like this, wow Hollards im disapointed today im told my mom is the payer from my own acc how do you get this one right? your calls are recorded for nothing...sort this out asap.

I AM VERY ANGRY TO BE TREATED LIKE THIS WHEN YOU TAKING MY MONEY WITH NO FAIL no apology needed, even the team leader i asked him u cant even sorry for how u addressing me, he ignored me