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Minette Minette.vanzyl

1 reviews | Active since Oct 2023

17 Sept 2024, 13:54

RIPPING people off for life cover

We have a life policy we wanted to change after my husband went on pension. Now we are paying almost double the amount for less cover and we were never even informed about the change and the amount that would be deducted from his account.

0
Replies (2)
Hollard Life
Hollard Life's reply17 Sept 2024, 14:28
Official
Hello Minette
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,
Social Resolutions Team
Hollard Life
Hollard Life's reply07 Oct 2024, 09:06
Official
Hello Minette

Thank you for being patient and giving us the opportunity to resolve your complaint. The policy has been canceled. Your matter has been resolved.

Please do not hesitate to contact us, for any future concerns or compliments.

Kind regards,
Social Resolutions Team