SM
Sibongile M

1 reviews | Active since Jun 2011

10 Mar 2017, 14:05

******* by Hollard

<p>I have been with Hollard for 10 years, I have 5 funeral policies with them and I have never missed a single premium, not once. Yesterday (09/03/2017) I cancelled 2 of my policies, and I called today (10/03/2017), 24hrs later, asked to reinstate 1 of the policies I cancelled yesterday, I was told I can't reinstate the policy I have to wait for 12 MONTHS, to take a new policy, and will be placed on a six months waiting period. I have paid this policy for more than 3 years without missing a premium. This is disgusting! DAY LIGHT *******. iI'M SO NO HAPPY AND DISAPPOINTED WITH HOLLARD!!!!!!</p>

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Replies (2)
Hollard Life
Hollard Life's reply11 Mar 2017, 09:04
Official

Hello Sibothan

I would like to thank you for contacting us regarding your experience.

I am sorry that you were unable to reinstate one of the policies you cancelled.

Please refer to the email sent to you and respond accordingly.

Kind Regards

Lynne Lawrence

***

SM
Sibongile M's update23 Mar 2017, 12:38
Reviewer Update

Lynnel responded and asked for a name of the insured on the 11 March, but to date there hasn't been any solution, all just went quite