Hellopeter
Share Your Experience
MS
Moremi S

1 reviews | Active since Nov 2017

15 Oct 2024, 11:08

Remove my name under your account

I cancelled the policy in 2020 to date Hollard appears to be active on my credit score/Experian.

0
Replies (4)
Hollard Life
Hollard Life's reply15 Oct 2024, 12:26
Official
Hello Moremi S

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either your identity number or policy number so we can assist.

Kind Regards,
Social Resolutions Team
MS
Moremi S's update15 Oct 2024, 14:00
Reviewer Update
Five working days is too long,you ignored my complaint for four years and counting.I am not accepting that.Fix your mess right away.I can't be having my life put onhold due to your incompetency.
Hollard Life
Hollard Life's reply15 Oct 2024, 14:07
Official
Hello Moremi S

We are sorry for the delay in resolving your matter and assure you that we are looking into your complaint.

Kind Regards,
Social Resolutions Team
Hollard Life
Hollard Life's reply15 Oct 2024, 16:40
Official
Hello Moremi S

Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.

Please do not hesitate to contact us, for any future concerns or compliments.

Kind regards,
Social Resolutions Team