CK
Candice K

1 reviews | Active since Sept 2021

27 Sept 2021, 08:26

Regrettable Customer!!!!!

I regret taking out a cellphone insurance with after purchasing a phone in 2019 and I have been paying my monthly instalments on monthly basis Went saps,with a ITC and reported it to them. Everytime they tell me wait for atleast 48hrs. It's a month now!!!!still nothing. Last week I contacted th 5times on Tuesday after the consultant stopped the phone in my ear 4times that how bad it is.

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Replies (1)
Hollard Life
Hollard Life's reply27 Sept 2021, 09:35
Official
Hello Candice
 We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

To assist you with your matter please provide us with your identity number and confirm where you purchased your phone from?

Kind Regards
Natasha Vos