ST
Sehlaremang T

1 reviews | Active since Jan 2016

11 Nov 2016, 15:16

Refuses to pay up the policy claim

<p>My mother has accidental death cover will Hollard which covered my father, but now Hollard say they they won't pay until they get blood results of my father, they also say if they do not get the blood results in 30days they will not pay at all. The problem is that the investigating officer says the blood results will only be available after 6 months.</p>

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Replies (1)
Hollard Life
Hollard Life's reply11 Nov 2016, 15:41
Official

Hello Sehlaremang

I would like to thank you for contacting us regarding your experience.

I am sorry that your claim has not been finalised due to outstanding blood results.

Please refer to the email sent to you and respond accordingly.

Kind Regards

Lynne Lawrence

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