MM
Mmamolitsi M
1 reviews | Active since Oct 2022
19 Dec 2023, 08:35
Refund
Hi I'm Emily Hillard wise life is been deducting R123 in my persal since July till November I tried to contact the institution several time they told me to send the email for cancellation and bank statement for refund but nothing happened till now.last week I phone several times asking why I'm I not getting my refund as I didn't sign up for this policy they told me they investigating the matter please can u please help me
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Replies (1)Hollard Life's replyOfficial
19 Dec 2023, 11:53Hello Mmamolitsi,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply19 Dec 2023, 11:53
Official
Hello Mmamolitsi,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
