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Mmamolitsi M

1 reviews | Active since Oct 2022

19 Dec 2023, 08:35

Refund

Hi I'm Emily Hillard wise life is been deducting R123 in my persal since July till November I tried to contact the institution several time they told me to send the email for cancellation and bank statement for refund but nothing happened till now.last week I phone several times asking why I'm I not getting my refund as I didn't sign up for this policy they told me they investigating the matter please can u please help me

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Replies (1)
Hollard Life
Hollard Life's reply19 Dec 2023, 11:53
Official
Hello Mmamolitsi,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

Our customer resolution  team is busy looking into your complaint and will be providing you with feedback within five working days. 

Kind Regards, 

Escalated Complaints Team