Professionally addressed my webform complaint

I received an unsolicited SMS to my mobile advertising a Hollard Life products even though I have never been a customer of theirs and have never given them (or anyone) explicit permission to send me any kind of marketing related material.<br> <br> I used the website's complaint form to report the matter to them, stating my expectation that they take appropriate measures to ensure it doesn't happen again as well as inform me how they got my contact number.<br> <br> Within about 48 hours they responded in a highly professional manner and addressed my concerns perfectly with a somewhat acceptable explanation of how they got my number.<br> <br> I think it's important to state that even though I was quite annoyed with the spam sent to my cellphone, my complaint was civil and I thus I felt it was not unfair to expect a professional response.<br> <br> While I have no desire at this time to change my life insurance provider, if I am ever looking in the future, Hollard Life is no longer on my blacklist.