DM
Dudu M
1 reviews | Active since Mar 2013
05 Jan 2016, 11:23
Premium paid in areas and not in advance confusion
According to my Altrisk Hollard life cover policy document wording says: \Payment of Premiums All premiums are payable in advance and due on the first day of the month". I cancelled my policy in December"
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Hollard Life's replyOfficial
05 Jan 2016, 13:02Hello Dudu M,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
Hollard Life's reply05 Jan 2016, 13:02
Official
Hello Dudu M,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***