FJ
Fundiswa J

1 reviews | Active since Jul 2021

08 Sept 2021, 11:41

Premium increase

Can i please get someone taking my request seriously. I have been with hollard and am now unemployed antrying to keep up with my monthly premiums. I have requested that i keep my premiums the same, but there is no one who calls me to adress my concerns, but they have enough agents to remind me of my unpaid premiums.

I do not want to pay more than R350, infact i cant afford to as i am unemployed. Everyone is being hit by the pandemic and sure something can be done to help us fix our premiums till we are able to afford more.

Someone please take me seriously

0
Replies (4)
Hollard Life
Hollard Life's reply08 Sept 2021, 12:52
Official
Hello Fundiswa

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.

To assist you with your matter please provide us with your policy number and identity number. 

Kind Regards
Natasha Vos
FJ
Fundiswa J's update08 Sept 2021, 15:24
Reviewer Update
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Hollard Life
Hollard Life's reply09 Sept 2021, 09:41
Official
Hello Fundiswa

Thank you for providing the policy numbers. We have referred your matter for attention. 

A consultant will be in contact with you within five working days. 

Kind Regards
Natasha Vos
Hollard Life
Hollard Life's reply23 Sept 2021, 11:11
Official
Hello Fundiswa

Thank you for your patience while we looked into your matter and confirm that your matter has been resolved. 

Contact us for any future concerns. 

Kind Regards
Natasha Vos