Hellopeter
Share Your Experience
LN
Luntukazi N

1 reviews | Active since Dec 2018

04 Feb 2025, 10:14

Premium Holiday Delay.

I am still waiting on your response on the email I wrote and also a follow up call.

0
Replies (5)
Hollard Life
Hollard Life's reply04 Feb 2025, 10:40
Official
Hello Luntukazi N
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,
Social Resolutions Team
LN
Luntukazi N's update05 Feb 2025, 13:34
Reviewer Update
Why do I always have to fight with Hollard when I have to be refunded what is due to me. Every year it is the same thing.
Hollard Life
Hollard Life's reply06 Feb 2025, 10:03
Official
Hello Luntukazi N

We apologize for the delay in getting your issue resolved. Please be advised that your refund has been processed and will be paid in five business days.

Kind Regards,
Social Resolutions Team
Hollard Life
Hollard Life's reply07 Feb 2025, 14:22
Official
Hello Luntukazi N

We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint.

Kind Regards,
Social Resolutions Team
Hollard Life
Hollard Life's reply24 Feb 2025, 09:35
Official
Hello Luntukazi N

Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.

Please do not hesitate to contact us, for any future concerns or compliments.

Kind regards,
Social Resolutions Team