Poor/Pathetic Customer Service

So This is my story with Hollard

1stly there's no customer service with this company and I am pretty sure the mangers just turn a blind eye to all these complaints ,

I out an accident claim last year August I called numerous times I even posted about this company on this site I had a few calls but still no help , they promised to call and still nothing till date ,a lady by the name Gugulethu Mbele , she sent a screen shot regarding payment , however I rep**** back stating that no payment was done and I sent proof of all banking details , and that meant they wasn't reading my previous emails.

I called numerous times querying all this and the call centre consulants are so rude , they put you on hold for such a long time ,

I was even given details for the team leader *** even hasn't responded , Even a lady named Neerasha Naidoo emailing asking about my feedback regarding this company I emailed back explaining my situation and still no help , I called this morning spoke to a guy named thobhoko he wasn't help one bit when I queried about the managers number and email he practically didn't want to give me ,

he gave me an email of ther person who was doing my claim I emailed this person ***

and my word no response , I even tried the complaints email nothing , I even used there website no luck ,

I have no idea how this company operates,

seems like my only option from hear is to take this to Social Media with my complaints . Facebook , Instagram , Twitter and evem th news papers and national TV

Cause customer service from Hollard isn't helpful one but this query is on since August 2020

Contact me on *** -