JJ
Johan J

1 reviews | Active since Dec 2014

03 Sept 2016, 14:16

Poor Services

<p>I had a problem when joining this funeral policy, I only got confirmation of my joining after 3 months, I send a email to your customers services on the 03rd of August 2016 regarding the same policy and up until today I haven't received any feedback, why are you not interested in your clients, why dont you respond to your clients, is this just about making money for Holland, so now it shows me that when it's time to claim I will get the same unsatisfactory services you provide now, please let me know if you not interested to attend to my concerns in order for me to go to another service provider. </p>

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Replies (1)
Hollard Life
Hollard Life's reply05 Sept 2016, 08:13
Official

Hello jadrianj

I would like to thank you for contacting us regarding your experience.

I am sorry that your only received confirmation of you policy 3 months after signing up and that you have had no response to your email.

Our team will contact you regarding your policy to address concerns you have raised.

Kind Regards

Lynne Lawrence

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