TN
Tapiwa N

1 reviews | Active since Jun 2009

20 Jan 2021, 20:08

Poor service ! Just to submit cellphone claim !!!

I submitted a claim to Hollard for my cellphone that was damaged by my child in December 2020. I submitted the claims via email to Their claims email Address - I sent the email *** About 3 times and even Asked Do be called Back and no one even called back or acknowledged my email.

Wow What service !!! I how so many specifies portable Items at Hollard including my home Contents and building But will Definitely be moving my insurance !!!

0
Replies (3)
Hollard Life
Hollard Life's reply21 Jan 2021, 11:30
Official
 
 
Hello  Tapiwa 

We are sorry that your claims experience has led you to contact us with a complaint.

Please provide us with you policy number to enable us to investigate. 


Regards
Hollard Group Complaints 
TN
Tapiwa N's update23 Jan 2021, 11:39
Reviewer Update
***

Hopefully my cellphone claim will be sorted out this time !
TN
Tapiwa N's update31 Jan 2021, 17:56
Reviewer Update
You asked me for my policy number and I sent it to you and now you are quiet again! What ******* service is this! Yet you are still debiting me !!! I am going to the ombudsman now as I believe I have given you a chance but still NO FEEDBACK!!!