SP
Sue P
1 reviews | Active since Sept 2022
08 Sept 2022, 12:14
Poor service in time of need and emergency!
I have sending emails to Hollard life about a policy enquiry and claim since Feb 2022. NO RESPONSE and tried to call their client service number no operator is attending to my calls since 09h00 this morning.
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Hollard Life's replyOfficial
08 Sept 2022, 14:35Hello Sue,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply08 Sept 2022, 14:35
Official
Hello Sue,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team