POOR SERVICE HOLLARD

I have tried to cancel my Funeral policy with Hollard / Truworths - I have sent emails, made telephone calls = the Dept that deals with this - there is no answer when they transfer me, despite me asking for someone else or a call back. Then I get told to call via the switchboard. I have submitted 2 complaints on their website with a promise to resolve within 2 days - Still nothing - not a peep!