AM
Alwyn M

1 reviews | Active since Sept 2017

17 Aug 2020, 19:17

Poor Service

Poor service from Hollard. I had a policy with Hollard that covers loss of income, with the covid 19 pandemic occurring and lock down being implemented I had to return home. I DID NOT RESIGN WE WERE FORCED TO RETURN HOME!! Hollard refuses to assist during this time when it's needed the most so what are we paying for every month if they cannot help or assist when they suppose to. I do not recommend them please be weary when using them as insurers as you will regret it.

0
Replies (3)
Hollard Life
Hollard Life's reply18 Aug 2020, 08:32
Official
 Hello   Alwyn Morrow 

We are sorry that your claims experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints 
AM
Alwyn M's update18 Aug 2020, 16:10
Reviewer Update
Hollard I would like you to take note that when the lock down commenced all workers were told to return home which obviously shows expired on their UI19's not that they were fired. Had they been fired the company would not have been able to apply for covid relief. You just don't seem to get that instead you will come with fine print to try and shy away from what I'm stating.

We pay all this money so we can be covered in times like these now Hollard is spinning it like we resigned from our jobs and want coverage. You'll are *****ing the people's money I hope many can read this and be aware that you all are a bunch of *******. I will be taking this up with the ombudsman. Do not use this company people.
AM
Alwyn M's update19 Aug 2020, 09:12
Reviewer Update
With all these terrible ratings and negative posts this company shouldn't even be operating. The response you get on helopeter after complaining is only for face value. Please read these posts prior to investing your money with a company like Hollard, you will cry later.