EP
Edri P
1 reviews | Active since Jun 2020
03 Aug 2021, 07:49
Poor service
Good day
I have an extended warrantee on my vehicle, see mail below from Audi. After a year I needed to fix the suspension. As per Audi I have option 3, suspension R8000. I paid the repairing costs and want to claim it back. Unfortunately no one can help me with this. GRSA (as mail address was found on document I have) said the policy is not with them but with Hollard m sure policy nr: ***5. Then Hollard said they don't have that policy number. What is going on and for what did I pay then.......not even a proper company or valid policy number??? This is totally unacceptable!
Please mail me a s a p with a proper policy nr and contact details,
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Hollard Life's replyOfficial
04 Aug 2021, 12:55 Hello Edri We are sorry that you had a poor experience which led to you reaching out to Hellopeter with a complaint. We have redirected your complaint to our administrator -M Sure who will contact you regarding the next steps to resolve your complaint.
Kind Regards
Hollard Complaints Management
Kind Regards
Hollard Complaints Management
Hollard Life's reply04 Aug 2021, 12:55
Official
Hello Edri We are sorry that you had a poor experience which led to you reaching out to Hellopeter with a complaint. We have redirected your complaint to our administrator -M Sure who will contact you regarding the next steps to resolve your complaint.
Kind Regards
Hollard Complaints Management
Kind Regards
Hollard Complaints Management