Poor service e

On the 9th of June 2023 I went to game to logged a claim for my cellphone which is damage because it felt. Tene Van Wyk at Sohva never logged my claim promise to escalate and call me back because they *********** staff members never closed last year's repaired claimed on my device. Today I called in and Tshepo at Sohva confirmed that nothing has been done since the 9th and my claim is not logged. He promised to called me back later today to register the claim and I know nothing will be done. Since Hollard is collecting my premuis every month I need my premuis back as I cannot get assistance from they ventures.

My ID number is ***1****0 My contact number is ***

Renay Hendriks