MG
Mmancha G

1 reviews | Active since May 2016

04 May 2016, 19:43

Poor service at hollard

I joined hollard in December but the is always a problm wid mypolicy first it was mybeneficiary secontly it was Double diduction n dis sunday i recevied a sms informing me dat its been 2month dat iwas not paying,while der hav been deducting monthly n i even send the email on sunday enquiring about it but i never received a respond even today.dis is de bad service ever,policy number ***2

0
Replies (1)
Hollard Life
Hollard Life's reply05 May 2016, 06:08
Official

We are sorry that your experience prompted you to contact us with a complaint. 

We apologise for the inconvenience and frustration caused. 

Your complaint has been referred to our policy administrator to investigate and contact will be made with you shortly. 

Kind Regards

Lynne Lawrence

***