POOR SERVICE AND NO ONE CARES

<p>I have 5 policies with Hollard and I have been having issues since July last year and no one seem to care , I have spoken to everyone at Hollard and my issues have not been resolved. Lately I spoke to Berenice and I have emails that was exchanged between me and her , she advised that I must go to the branch to make payment which I did and I was shocked to get an sms saying my policy has lapsed and I contacted her and I could not believe that she initial said I was lying cause I never paid the amount that was agreed upon and I have proof of payment, I have been with Hollard over 5 years and this how they treat their loyal client and it not that I did not pay my premiums and I believe that no one knows what is happening at Hollard. I have spoken to many people and no one seem to be able to assist. I just hope I will get the help I need now.</p>