LS
Linda S
1 reviews | Active since Apr 2022
14 Feb 2024, 14:14
Poor service
I made several calls request my policy contract,they put me on hold until i finish my airtime,i write an email they made empty promises,i had two policies they both refuse to send me documents up to date. I am very much disturbed
Helpful (0)
Replies (2)0
Replies (2)LS
Linda S's updateReviewer Update
14 Feb 2024, 13:50Hollard funeral policy
LS
Linda S's update14 Feb 2024, 13:50
Reviewer Update
Hollard funeral policy
Hollard Life's replyOfficial
15 Feb 2024, 09:47Hello Linda,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply15 Feb 2024, 09:47
Official
Hello Linda,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team