Poor service
You pay monthly for an insurance and when its time to claim there are issues and NO service. I lost my job and I have the Retrenchment policy in place. I sent all my documents through and asked numerous times for the consultant who is clearly *********** to do her job to phone me. My car finance went off.
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Hollard Life's replyOfficial
01 Dec 2023, 13:54Hello Chaan,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply01 Dec 2023, 13:54
Official
Hello Chaan,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team