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slambert R
1 reviews | Active since Apr 2017
07 Apr 2021, 10:51
Poor service
Hollard and Ooba insurance are giving me a run every month for my Retrenchment bond installment. Gracia and Nelisiwe are the worse consultants never respond to emails on time or phoning you with feedback. I want my money for April.21 from them I am sending emails and can see they read it bit dont respond. I will cancel this insurance and will never recommend it to anyone.
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Replies (2)
Hollard Life's replyOfficial
07 Apr 2021, 11:26Hello Slambert
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Your matter has been escalated to our claims team who is busy looking into your complaint and a consultant will be in contact with you within two working days.
Kind Regards
Natasha Vos
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Your matter has been escalated to our claims team who is busy looking into your complaint and a consultant will be in contact with you within two working days.
Kind Regards
Natasha Vos
Hollard Life's reply07 Apr 2021, 11:26
Official
Hello Slambert
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Your matter has been escalated to our claims team who is busy looking into your complaint and a consultant will be in contact with you within two working days.
Kind Regards
Natasha Vos
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Your matter has been escalated to our claims team who is busy looking into your complaint and a consultant will be in contact with you within two working days.
Kind Regards
Natasha Vos
sR