LS
Linda S

1 reviews | Active since Apr 2022

26 Feb 2024, 13:25

Poor service

They keep on deducting a premium for my aunt who passed on last year May until i requested my policy document,thats when I noticed the premium never stopped up to date. I app**** for my refund since last week till to date no response.

0
Replies (1)
Hollard Life
Hollard Life's reply26 Feb 2024, 18:17
Official
Good day Linda,

Kindly refer to an email sent on the  twenty first , where the  customer service team was requesting for some information so that the refund can be processed. This was sent to your email address, we will resend the information again for ease of reference.

Kind Regards,

Escalated Complaints Team